1. Introduction
House Kings ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website housekings.com (the "Site") or use our services.
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.
2. Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form or request a cash offer
- Subscribe to our email list or newsletter
- Call us or communicate via phone, email, or text
- Join our Buyers List
- Participate in surveys or promotions
This information may include your name, email address, phone number, property address, and any other details you choose to share.
Information Collected Automatically
When you visit our Site, we may automatically collect:
- Device & Browser Information: IP address, browser type, operating system, device type
- Usage Data: Pages visited, time spent, click patterns, referring URLs
- Location Data: Approximate geographic location based on IP address
- Cookies & Tracking Technologies: Cookies, web beacons, and similar technologies (see Section 6)
3. How We Use Your Information
We use the information we collect for purposes including:
- Responding to your inquiries and providing cash offers on properties
- Communicating with you about our services, including follow-up calls, texts, and emails
- Processing real estate transactions
- Improving our website, services, and customer experience
- Sending marketing communications (with your consent)
- Complying with legal obligations
- Detecting, preventing, and addressing fraud or security issues
- Analyzing trends and site usage to enhance our offerings
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties that help us operate our business (e.g., website hosting, email services, CRM tools, analytics providers)
- Business Partners: Trusted real estate professionals, title companies, or contractors involved in a transaction
- Legal Requirements: When required by law, subpoena, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given explicit permission
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
For All Users
- Opt-Out of Marketing: Unsubscribe from emails at any time using the link in our messages or by contacting us
- Access & Correction: Request access to or correction of your personal information
- Deletion: Request deletion of your personal information, subject to legal exceptions
California Residents (CCPA/CPRA)
Under the California Consumer Privacy Act (as amended by the CPRA), California residents have additional rights including:
- Right to know what personal information is collected, used, and shared
- Right to delete personal information
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information
- Right to limit use of sensitive personal information
- Right to non-discrimination for exercising your privacy rights
- Right to opt out of automated decision-making technology (effective 2027)
Other State Privacy Laws
Residents of states with comprehensive privacy laws (including but not limited to Virginia, Colorado, Connecticut, Texas, Oregon, Montana, Iowa, Indiana, Tennessee, Delaware, New Hampshire, New Jersey, Nebraska, Minnesota, Maryland, Kentucky, and Rhode Island) may have similar rights to access, correct, delete, and opt out of processing of their personal data. Contact us to exercise these rights.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These include:
- Essential Cookies: Necessary for the Site to function properly
- Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
You can control cookies through your browser settings. Note that disabling cookies may affect Site functionality.
7. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
9. Third-Party Links
Our Site may contain links to third-party websites (e.g., Google Reviews, YouTube, BBB). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.
11. Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) feature. Our Site currently does not respond to DNT signals. However, you can manage tracking preferences through your browser settings and the cookie options described above.
12. Text Message & SMS Policy
By providing your phone number, you consent to receive text messages from House Kings regarding your property inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of the Site after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: